The program
RPMTX Customer Texts is run by RPMTX, LLC, doing business as RPMTX. We text about the things you contact us for: quotes, scheduling, service updates, missed-pickup reports and questions about pickup at your community. We don't send marketing texts.
How you opt in
There are two ways. You can text (512) 866-6695 first, for example from a "Text us" link on this site, and we reply about what you asked. Or you can tick the optional "Text me about this request" box on our quote form, and we'll text the number you entered about that request: your quote, scheduling, service or a missed-pickup report. The box is never pre-ticked, and the form works without it. Neither way signs you up for marketing texts, and agreeing to texts is never a condition of buying our service.
Frequency and cost
Message frequency varies with your conversation. Message and data rates may apply, according to your mobile plan.
Help and stopping texts
Reply HELP for help, or contact us at (512) 866-6695 or [email protected]. Reply STOP at any time to stop texts; we'll send one message confirming it and then stop. You can also tell us in your own words, and we'll honor that too. Reply START to get texts again. A STOP covers every number RPMTX texts from.
Carriers
Wireless carriers are not liable for delayed or undelivered messages.
Privacy
RPMTX does not sell, rent or share your mobile number or your text message opt-in or consent data with third parties or affiliates for marketing or promotional purposes. We share it only with the service providers that run our website, forms and messages for us, such as our phone and text provider and wireless carriers, or when the law requires it. See the privacy policy for how we handle your information.